Currently, the HICAPS service is available at participating: General dentists, endodontists, prosthodontists, dental prosthetists, periodontists, paediatric dentists, dispensing optometrists, optical dispensers, physiotherapists, chiropractors, osteopaths, podiatrists, occupational therapists, psychologists, speech pathologists, dietitians, remedial massage therapists and acupuncturists.
How does HICAPS work?
HICAPS is as easy as using EFTPOS. After the consultation, a patient’s health fund card is swiped through the HICAPS terminal, treatment details are keyed into the terminal and the claim request is sent for authorisation to the patient’s health fund.
Once the claim is authorised the terminal prints two receipts, one for the patient to sign confirming that the transaction is correct and held by the practice and the other for the patient to retain.
For the Naturopaths once the patient’s claim is authorised they are guaranteed payment from the patient’s health fund
The patient can then choose to pay the balance amount (the difference between the charge of the treatment provided and the amount claimed) by making use of the terminal’s EFTPOS functionality. Patients can use their debit or credit card to pay the balance.
The HICAPS service provides significant benefits to health service provider and members with ancillary cover
Benefits for the health service provider:
- Improve patient service
- Significant cost savings
- Reduced administrative paperwork
- Improved Cashflow
- No need to change your bank account
- For the patient (ancillary health fund member) the main benefit is the convenience of claiming on the spot
We, as your Association acknowledge that, you have been looking for HICAPS to become available and are proud to announce that it is now available.
Future newsletters will continue to update your HICAPS.
For more information please call HICAPS Sales on 1800 80 57 80 or visit www.hicaps.com.au
Click here for a copy of the current participating funds for Naturopathy.
Click here for a copy of the ‘quick reference guide for Naturopaths’.